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How chromabet Handles Your Personal Information

Your account data stays with us — not sold, not shared for third-party marketing. This page lays out exactly what we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our platform in eligible states.

No data sold to advertisersPayPal, Venmo, Play+ transaction records securedAccount data access on requestState-law compliant data handlingContact us to update or delete your info
chromabet How chromabet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply SSL encryption across every page and every payment transaction. Your Play+ prepaid card details and linked Venmo account are tokenized — we store a reference, not your raw financial credentials. Data retention follows the minimum period required by applicable state law; once that window closes, account data is deleted on a rolling schedule.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can block non-essential cookies in your browser without losing account access.

Account Security Practices

Every login triggers a one-time passcode to your registered email or phone. Unusual access attempts — new device, new IP, new state location — are flagged and may pause your session.

Data Retention and Deletion

We keep transaction records for the period state law requires. Once that window passes, records are deleted on a scheduled basis. Submit a deletion request and we'll confirm the timeline for your account.

Who Sees Your Data

Access to your personal data is limited to staff who need it to operate your account — payment processing, identity verification, fraud review. No external marketing partners receive your data.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Privacy Request Email Send data access, correction, or deletion requests directly to our privacy team at the email address listed in your account settings under Help.
Live Chat Support Our live chat handles privacy questions alongside account help — use it if you need to flag a data concern or ask what information we hold on your account.
Account Settings Panel Update your contact details, communication preferences, and linked payment methods — including PayPal and Venmo — directly inside your account settings without contacting support.

Common Questions About Your Privacy on chromabet

If something in this policy isn't clear, the answers below cover the questions we hear most often. For anything not listed here, reach out through live chat or the privacy email in your account settings.

Yes. Submit a data access request through the privacy email in your account settings. We'll compile your account data, transaction history, and identity records and send them to your registered email.

No. PayPal and Venmo transaction data is used only to process your deposits and withdrawals. We do not share payment details with advertisers, data brokers, or any partner outside our payment processors.

Contact our privacy team via the email address in your account settings. We'll confirm your identity, close your account, and delete your data within the timeframe state law permits.

We use essential cookies for login sessions and optional analytics cookies to improve page performance. You can block non-essential cookies in your browser settings; your account will still work normally.

No. Location data is checked at login to confirm you're in an eligible state. Once that check clears, we do not track or store your ongoing location during your session.

We retain transaction and betting records for the minimum period required by applicable state law. After that window, records are deleted on a rolling schedule. Your account settings show your full history while it's retained.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.